WHERE PRODUCTS ARE SHIPPED FROM?

All of our products are imported, processed and shipped from United States. We have two facilites:

Dallas Production Facility
850 N. Lake Drive
Suite 500
Coppell, TX 75019

Indianapolis Production Facility
7800 Records Street
Indianapolis, IN 46226

Both facilities use the same state of the art Brother GTX printers to assure the print quality is the same no matter where they are printed from.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

We need 1 - 3 business days for production and then 5 - 8 business days to ship your item, we'll send you a tracking number after your item was shipped. 80% orders deliveried after 7 business days.

DO YOU SHIP INTERNATIONALLY?

Yes, we do.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept payment through Paypal, but you don't have to have a paypal account, you can pay with credit card through Paypal Guest Checkout.

CAN OUR PRODUCTS BE PERSONALIZED?

Sure! Most of our products can be personalized, not only products in Personalized Collection, please click on "Ask about this product" on product detail page and enter your request, we'll make it for you.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

No, creating an account is optional, but you can choose to create an account to join our VIP Customers Program.

HOW TO CONTACT US IF I HAVE ANY QUERIES?

You can visit our Contact Us Page to submit a messsage or send us email to contact@pofily.com, we'll answer your question as soon as possible.

HOW CAN I CANCEL OR CHANGE MY ORDER?

All changes must be made within 24 hours after you place an order, after your order is processed, we cannot change or cancel your order. Please visit our Contact Us Page to submit a messsage or send us email to contact@pofily.com, we'll answer your question as soon as possible.

HOW DO I TRACK MY ORDER?

When the package is sent, we will send you a tracking code, Please wait 1-3 business days to receive the tracking code